Evaluation of universities service quality through Servqual method

Universities play a crucial role in societal development and growth, with higher education expanding every day. Therefore, it is essential for universities to prioritize the quality of educational services ensure student satisfaction. Evaluating fundamental step improving education. This research an applied study that uses descriptive exploratory methods data collection. The statistical population this includes students from Faculty Social Sciences at Imam Khomeini International University Management Tehran University. To gather information, standard Servqual questionnaire was used measure significance each service criterion on satisfaction levels. In end, results have been reviewed analyzed.